Returns & Exchanges
HarperCollins Publishers is committed to ensuring your satisfaction with every book or product purchased directly from our site. If you are not completely satisfied, you may return your items within 30 days of receipt for a full refund of the purchase price.
Return Process
- 1.Initiate Your Return
Log into your account and navigate to your order history to select the items you wish to return and generate a Return Authorization number.
- 2.Pack Your Items
Securely pack the books in their original packaging or a sturdy box, ensuring that the Return Authorization number is clearly marked on the outside of the package.
- 3.Ship the Package
Affix the provided shipping label or use a traceable carrier of your choice to send the package back to our distribution center for processing.
- 4.Receive Your Refund
Once our warehouse receives and inspects the returned items, a refund will be issued to your original payment method within 7 to 10 business days.